Calidad y seguridad
Putting Patients First
At Sturdy Health, we provide safe, high-quality, patient-centered care by continuously improving our processes, following evidence-based best practices, and putting patient safety at the center of everything we do.
Under the direction of our quality team, Sturdy Health:
- Advances a culture of safety through high-reliability principles.
- Upholds the highest standards for quality, patient safety, and patient care.
- Promotes the well-being of our team members, patients, and the communities we serve.
Building a High-Reliability Organization at Sturdy Health
At Sturdy Health, we strive to eliminate preventable harm to patients and team members by building and sustaining a high-reliability organization.
We measure our performance against local and national benchmarks through Press Ganey, The Leapfrog Group, and the Centers for Medicare & Medicaid Services (CMS). These organizations evaluate healthcare systems using data-driven quality and safety measures that help patients make informed healthcare decisions.
We share our performance results so patients and the communities we serve have the information they need to make confident, informed choices about their care.
To deliver the highest quality care, we maintain safe ICU nurse-to-patient ratios that align with best practices and regulatory standards. Learn more about our approach on our ICU Nurse-to-Patient Ratios page.
We achieve that goal by embracing these principles:
- Preoccupation with Failure (Transparency): We actively identify potential risks and remain alert to what could go wrong.
- Sensitivity to Operations (Continuous Learning): We share information openly about what’s happening on the front line to strengthen awareness and learning.
- Reluctance to Simplify (Improvement Model): We encourage curiosity, ask questions, and seek clarification whenever something is unclear.
- Commitment to Resilience (Accountability): We detect errors, contain their impact, learn from them, and recover quickly.
- Deference to Expertise (Communication): During high-stress, high-volume situations, we rely on the person with the most experience, not just the person with the most senior title, to guide decisions.
More About Patient Safety
Patient safety involves reducing the risk of harm. At Sturdy Health, we take steps to avoid accidents, errors, injuries, and infections. Through our adverse events initiative, a committee of doctors, nurses, pharmacists, and support staff analyze clinical processes and identify opportunities for errors to reach patients. From this information, we design and implement fail safes to prevent errors from reaching patients.
See the Hospital Safety Grade from The Leapfrog group issued for Sturdy Memorial Hospital.
View Safety Grade
Discover more about Sturdy Health’s safety practices and performance with The Leapfrog Group.
About Safety Practices
See how Sturdy Memorial Hospital measures up with Healthgrades awards for superior quality care, including clinical outcomes and patient safety, as well as patient experience.
Healthgrades Awards
Learn more about Sturdy Memorial Hospital’s star rating based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care.
View Star Rating
Learn about the patient feedback process and how Sturdy Health uses data from Press Ganey to improve care.
Patient Feedback Process
Access detailed performance metrics for Sturdy Health on PatientCareLink.
Access PatientCareLink
ICU Nurse-to-Patient Ratios
2026
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 8.41 | 4.55 | 1:1.84 |
| Abril - junio | ICU | Medical-Surgical | 7.42 | 4.25 | 1:1.74 |
| julio - septiembre | ICU | Medical-Surgical | TBD | TBD | TBD |
| Octubre - Diciembre | ICU | Medical-Surgical | TBD | TBD | TBD |
2025
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 8.72 | 5.13 | 1:1.69 |
| Abril - junio | ICU | Medical-Surgical | 7.49 | 4.49 | 1:1.66 |
| julio - septiembre | ICU | Medical-Surgical | 6.63 | 4.54 | 1:1.45 |
| Octubre - Diciembre | ICU | Medical-Surgical | 6.52 | 4.04 | 1:1.61 |
2024
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 9.18 | 5.49 | 1:1.67 |
| Abril - junio | ICU | Medical-Surgical | 8.1 | 4.9 | 1:1.6 |
| julio - septiembre | ICU | Medical-Surgical | 7.66 | 4.49 | 1:1.7 |
| Octubre - Diciembre | ICU | Medical-Surgical | 7.52 | 4.2 | 1:1.78 |
2023
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 9.38 | 6.04 | 1:1.55 |
| Abril - junio | ICU | Medical-Surgical | 7.63 | 5.05 | 1:1.51 |
| julio - septiembre | ICU | Medical-Surgical | 8.16 | 4.95 | 1:1.16 |
| Octubre - Diciembre | ICU | Medical-Surgical | 7.56 | 4.7 | 1:1.16 |
2022
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 8.01111 | 6.46701 | 1:1.23877 |
| Abril - junio | ICU | Medical-Surgical | 8.24176 | 6.65659 | 1:1.23813 |
| julio - septiembre | ICU | Medical-Surgical | 8.44565 | 5.67153 | 1:1.489 |
| Octubre - Diciembre | ICU | Medical-Surgical | 11.14130 | 6.40240 | 1:1.874 |
2021
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 9.63333 | 6.14979 | 1:1.56645 |
| Abril - junio | ICU | Medical-Surgical | 8.03297 | 5.44517 | 1:1.47525 |
| julio - septiembre | ICU | Medical-Surgical | 8.29348 | 5.90410 | 1:1.40470 |
| Octubre - Diciembre | ICU | Medical-Surgical | 8.17391 | 6.27502 | 1:1.30261 |
2020
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 8.56044 | 5.65201 | 1:1.51458 |
| Abril - junio | ICU | Medical-Surgical | 8.09890 | 6.04455 | 1:1.33987 |
| julio - septiembre | ICU | Medical-Surgical | 8.21739 | 5.31689 | 1:1.54553 |
| Octubre - Diciembre | ICU | Medical-Surgical | 7.90110 | 7.90110 | 1:1.120343 |
2019
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 8.65556 | 5.04965 | 1:1.71409 |
| Abril - junio | ICU | Medical-Surgical | 7.32967 | 4.87809 | 1:1.50257 |
| julio - septiembre | ICU | Medical-Surgical | 6.26087 | 4.61633 | 1:1.35 |
| Octubre - Diciembre | ICU | Medical-Surgical | 7.04348 | 4.69685 | 1:1.49962 |
2018
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 12.43333 | 6.31644 | 1:1.96841 |
| Abril - junio | ICU | Medical-Surgical | 9.18681 | 5.24783 | 1:1.75059 |
| julio - septiembre | ICU | Medical-Surgical | 6.52174 | 4.13768 | 1:1.57618 |
| Octubre - Diciembre | ICU | Medical-Surgical | 7.97826 | 5.03521 | 1:1.58449 |
2017
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 9.05556 | 5.36968 | 1:1.68642 |
| Abril - junio | ICU | Medical-Surgical | 9.10989 | 5.30609 | 1:1.71687 |
| julio - septiembre | ICU | Medical-Surgical | 8.38043 | 5.33548 | 1:1.57070 |
| Octubre - Diciembre | ICU | Medical-Surgical | 8.78261 | 5.20981 | 1:1.68578 |
2016
| Period | Name of ICU | Type of ICU | Average Daily Patient Census | Average Daily Staff Nurse Census | Average Daily Staff Nurse-to-Patient Ratio |
|---|---|---|---|---|---|
| Enero - marzo | ICU | Medical-Surgical | 10 | 6 | 1:1.7 |
| Abril - junio | ICU | Medical-Surgical | 8 | 5 | 1:1.7 |
| julio - septiembre | ICU | Medical-Surgical | 7 | 5 | 1:1.6 |
| Octubre - Diciembre | ICU | Medical-Surgical | 8.72826 | 5.25294 | 1:1.66159 |