Language Access
For patients who don't speak English or who are more comfortable discussing medical information in another language, interpreter services are available at no charge. Please make your request upon arrival with our registration coordinators or through your care provider. For our hearing-impaired patients, ASL interpreters, auxiliary aids, and/or communication in an alternate format are available at no charge.
Translation & Interpreting Resources
If you, or a family member, require access to translation services, we offer a range of resources to assist. Free of charge, we will ensure your ability to communicate your needs and provide the necessary information so that you understand the plan of care.
If you have any questions regarding our interpreter and language services, contact our Main Line at 508-222-5200 (TTY 711).
Notice of Language Availability
Interpreting Services:
- We offer Video Remote Interpreting (VRI) and voice interpreting providing high-quality video and audio services designed specifically for healthcare professionals and patients, allowing us to access medically qualified interpreters 24/7/365
- We also contract with CyraCom International to provide telephone interpretation services
Hearing-Impaired Services:
- Auxiliary aids and services for communicating with deaf and hearing-impaired patients are available upon request.
- Partners Interpreting provides a suite of communication access solutions with sign language and captioning services.
- AMN also provides ASL and Certified Deaf Interpretation (CDI) through use of video services.
